NETWORK OPERATION CENTRE

Network Operation Centre Services

At the heart of seamless IT and network operations of any organization, lies a state-of-the-art Network Operations Centre (NOC). A Network Operations Centre (NOC) is a centralized facility managed and monitored on a 24/7 basis by IT professionals / experts to maintain the company’s network, servers, and IT infrastructure. It serves as a nerve center for ensuring operational efficiency, high availability, and the security of IT systems that are critical to business operations. Equipped with advanced monitoring tools, cutting-edge technologies, and highly skilled personnel, NOC ensures businesses remain operational without disruption, providing real-time oversight of networks and addressing issues proactively before they escalate.

Today, a robust NOC is more than a necessity; it is an investment in the reliability, performance, and growth of modern organizations. With NOC, businesses can focus on their core goals while leaving the complexities of network management to the experts.

We at Polestar, have a proven track record of designing, building, monitoring and maintaining Network Operation Centers for our clients of various sizes – from small businesses to multi- location enterprises and of varying technology complexities to meet our client’s need. Our NOC Services are designed to ensure proactive problem resolution and thereby ensuring business continuity, saving lost revenues and a potential loss of reputation for organizations.

Some of our NOC Services include

24/7 Network Monitoring:

  • Continuous oversight of all network components, including routers, switches, servers, firewalls, and endpoints.
  • Immediate identification of irregularities or potential failures through automated alerts.

Incident Management and Resolution:

  • Rapid detection, troubleshooting, and resolution of network incidents such as outages, bottlenecks, or hardware failures.
  • Collaboration with vendors and third parties to address issues promptly.

Proactive Maintenance:

  • Routine updates, firmware patches, and system health checks to ensure optimal performance.
  • Performance tuning to prevent downtime and extend equipment lifespans.

Capacity Planning:

  • Monitoring bandwidth usage and planning for future requirements to accommodate growth.
  • Ensuring systems remain scalable and efficient during peak operations.

Performance Analytics and Reporting:

  • Providing comprehensive insights into network health, uptime, performance metrics, and trends.
  • Offering actionable recommendations to optimize resources and reduce costs.

Support during Disaster Recovery situations

Our team plays a key role in an organization’s disaster recovery plan. We handle data backups and server redundancy and ensure that a contingency plan is in place to restore network operations as quickly as possible in the event of a disaster or significant outage.

Design and Build Services:

Understand the transactional and operational IT requirements of the organization and design an optimally load balanced NOC having scalable architecture to ensure scale as you grow design. The NOC architecture can be designed to include load balancing and redundancy elements to ensure business continuity and on-demand scalability.